Terms and Conditions

Last Updated: December 26, 2025

Welcome to Moneyrolla. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. Acceptance of Terms

By registering an account on Moneyrolla, you confirm that you are at least 18 years of age or have reached the legal age of majority in your jurisdiction. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.

These Terms and Conditions constitute a legally binding agreement between you and Moneyrolla. We reserve the right to modify, update, or change these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of our services following any changes indicates your acceptance of the revised terms.

2. Account Registration and Security

To access certain features of Moneyrolla, you must create an account by providing a valid email address and creating a secure password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Verification

We implement mandatory Know Your Customer (KYC) procedures to verify your identity and comply with regulatory requirements. You may be required to submit:

• A valid government-issued photo identification document
• Proof of address dated within the last three months
• Payment method verification documents
• Additional documentation as deemed necessary

Failure to complete the verification process may result in limitations on your account, including withdrawal restrictions or account suspension. All documents submitted are processed securely and in accordance with our Privacy Policy.

Password Requirements

Your password must be at least 8 characters in length and contain a combination of letters, numbers, and special characters to ensure account security. You are solely responsible for keeping your password secure and must notify us immediately if you suspect unauthorized access to your account.

3. Geographic Restrictions

Our services are available only to residents of specific jurisdictions as determined by our licensing agreements and regulatory obligations. Currently, Moneyrolla accepts users from Portugal and Spain exclusively. All transactions must be conducted in EUR (Euro).

By using our services, you represent and warrant that you are accessing our platform from a permitted jurisdiction. We employ geo-location technology and may request proof of residency. Attempts to circumvent geographic restrictions through VPNs, proxies, or other means constitute a violation of these terms and may result in immediate account termination and forfeiture of funds.

4. Responsible Gaming

Moneyrolla is committed to promoting responsible gaming practices and preventing problem gambling. We provide tools and resources to help you maintain control over your gaming activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Time Reminders: Receive notifications about session duration
• Self-Exclusion: Temporarily or permanently exclude yourself from our services
• Reality Checks: Periodic pop-up reminders during gameplay

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations. Visit our Responsible Gaming page for resources, contact information, and support services available in your jurisdiction.

5. Bonuses and Promotions

Moneyrolla offers various bonuses, promotions, and loyalty rewards to enhance your gaming experience. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits.

General Bonus Terms

• Bonuses are available to eligible players only and may be subject to geographic restrictions
• Only one bonus may be active per account at any given time unless otherwise stated
• Wagering contributions vary by game type and are detailed in each promotion's terms
• Bonus funds must be wagered within the specified timeframe or will expire
• Maximum bet limits apply while bonus funds are active
• Withdrawal of winnings may require completion of wagering requirements

We reserve the right to cancel, modify, or withdraw any bonus or promotion at our discretion. Abuse of bonuses, including creation of multiple accounts, collusion, or fraudulent activity, will result in immediate forfeiture of bonuses and potential account closure. For detailed information about current offers, please visit our Bonuses page.

6. Deposits and Withdrawals

All financial transactions on Moneyrolla are processed securely through our licensed payment partners. We accept various payment methods, and all deposits and withdrawals must be made in EUR.

Deposit Policy

Deposits are processed instantly in most cases, allowing you to begin playing immediately. You must use a payment method registered in your own name and originating from a permitted jurisdiction. Third-party deposits are strictly prohibited and will result in confiscation of funds and account closure.

Withdrawal Policy

Withdrawal requests are processed after successful account verification and subject to our standard processing times. Withdrawals must be made to the same payment method used for deposits unless alternative arrangements are approved by our finance team. We reserve the right to conduct additional verification checks before processing withdrawals.

Minimum and maximum withdrawal limits apply and vary by payment method. Processing times range from 24 hours to 5 business days depending on the method selected. Any fees associated with transactions are clearly displayed before confirmation.

7. Game Rules and Fairness

All games available on Moneyrolla are provided by licensed and reputable software providers, including Pragmatic Play and Hub88. Games utilize certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes.

Detailed rules for each game are accessible within the game interface. Return to Player (RTP) percentages are clearly displayed where applicable. We do not manipulate game outcomes, and all games are regularly audited by independent testing agencies to verify fairness and compliance with industry standards.

Prohibited Activities

The following activities are strictly prohibited and constitute grounds for immediate account termination:

• Use of bots, automated software, or artificial intelligence to play games
• Collusion with other players or third parties
• Exploitation of software errors or vulnerabilities
• Fraudulent activity, including chargeback abuse
• Money laundering or suspicious transaction patterns
• Abusive behavior toward staff or other players

8. Intellectual Property

All content on Moneyrolla, including but not limited to text, graphics, logos, images, software, and game content, is the property of Moneyrolla or our licensed providers and is protected by international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without our express written permission.

9. Limitation of Liability

Moneyrolla and its affiliates, directors, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to:

• Loss of winnings or gaming opportunities
• Technical malfunctions or system failures
• Unauthorized access to your account by third parties
• Errors in game results or payment processing
• Interruption or termination of services

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee uninterrupted, error-free, or secure operation of our platform.

10. Privacy and Data Protection

Your privacy is important to us. We collect, process, and store personal information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for European users.

Information collected includes personal identification details, contact information, payment data, and gameplay activity. This information is used to operate our services, process transactions, verify your identity, prevent fraud, and improve user experience.

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

For complete details about our data practices, please review our Privacy Policy and Cookie Policy.

11. Anti-Money Laundering (AML)

Moneyrolla maintains strict Anti-Money Laundering policies in compliance with international regulations. We monitor all transactions for suspicious activity and report as required by law.

As part of our AML procedures:

• All players must complete identity verification before withdrawing funds
• Unusually large or suspicious transactions may be investigated
• Deposits must be wagered at least once before withdrawal
• We reserve the right to request source of funds documentation
• Accounts involved in suspected money laundering will be frozen and reported to authorities

For full details, please consult our AML Policy available in the footer of this website.

12. Complaints and Dispute Resolution

If you have a complaint or dispute regarding our services, we encourage you to contact our customer support team via live chat or email. We will investigate all complaints promptly and work to resolve issues fairly and efficiently.

If you are not satisfied with our resolution, you may escalate your complaint to our licensing authority or an independent Alternative Dispute Resolution (ADR) service. Details of the appropriate regulatory bodies are available upon request.

13. Account Closure and Termination

You may close your account at any time by contacting our support team. Upon closure, any remaining balance will be returned to you after verification, subject to the completion of any pending wagering requirements or investigations.

We reserve the right to suspend or terminate your account immediately and without prior notice if:

• You breach any of these Terms and Conditions
• We suspect fraudulent, illegal, or abusive activity
• You fail to complete KYC verification
• You access our services from a restricted jurisdiction
• Required by regulatory or legal authorities

Upon termination, all bonuses, winnings, and privileges are immediately forfeited unless otherwise determined at our sole discretion.

14. Affiliate Program

Moneyrolla operates an affiliate program that allows marketing partners to earn commissions by referring new players. Affiliates are subject to separate Terms and Conditions and are prohibited from playing on the platform. Any affiliate found operating a player account will have both accounts terminated and all funds forfeited.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Moneyrolla is licensed to operate. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

16. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Contact Information

For questions, concerns, or assistance regarding these Terms and Conditions or any aspect of our services, please contact our customer support team:

• Live Chat: Available 24/7 through the website
• Email: Available through your account dashboard

We are committed to providing excellent customer service and will respond to all inquiries as quickly as possible.

18. Final Provisions

By continuing to use Moneyrolla, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms represent the complete agreement between you and Moneyrolla and supersede any prior agreements or understandings.

We encourage you to review these terms regularly and to explore our other informational pages, including Licensing, Gaming Tips, and Glossary, to enhance your understanding of online gaming and make informed decisions.

Thank you for choosing Moneyrolla. Play responsibly and enjoy your experience.